Marketing Technology

Our award-winning platform for customer engagement

Charlesworth Gateway is your marketing technology solution in APAC. Gateway is an award-winning CPaaS (communication platform as a service) that enhances your customer engagement in APAC regions. Reach your customers in China, Japan and South Korea through WeChat, LINE, WhatsApp and KaKao Talk.

Increase customer satisfaction and engagement

Connect your workflow system

Easy to use API that integrates seamlessly with your existing services.

Connect your official accounts

Connect with your customers and engage directly with them via their favourite social media apps WeChat, LINE, WhatsApp and KaKao Talk with our marketing technology solution.


A user-friendly platform allowing tailored and translated messages in Chinese, Japanese and Korean languages.


View, measure and analyse customer behaviour through your personalised Gateway dashboard available with our marketing technology solution.

Marketing Technology Solutions in China

We understand the challenges of doing business in China. Drive sales by providing a fully Chinese user experience for your customers in WeChat.




Persona Tagging



Poster Creation Tool



Analytics Dashboard



Our Partner Clients

What Our Customers Say

“We developed our ‘track my article’ service to make it as easy as possible for authors to find out what is happening to their article during their publication journey. Since launching, 1.7 million requests have been made to the service, with 31% coming from China-based authors. This new integration with the WeChat Gateway will further improve the user experience for our Chinese authors, giving them real-time knowledge of the progress of their article via WeChat.”

Marc Gillett
Head of Publishing Operations IOP Publishing

“Enabling our authors to share their high-quality, peer-reviewed articles and providing them with the best service is at the heart of what Dove Medical Press, as a part of the Taylor & Francis group, offers. We are therefore always searching for new methods to help our authors reach new audiences and increase the impact of their research. Launching our new WeChat function is the latest in this offering and we are delighted to see its launch.”

Angela Jones
Dove Medical Press General Manager

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About Us

Charlesworth helps brands take the next step in China and APAC. We're passionate about growing brands through localised marketing in China, Japan and South Korea. From our bases in the UK and China and our regional offices in South Korea and Japan, we're committed to understanding your business needs and delivering excellence for your brand in APAC.

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