Charlesworth Gateway Named Finalist for 2025 SSP EPIC Award
Charlesworth is pleased to announce that its flagship solution, Charlesworth Gateway, has been named a finalist for the 2025 EPIC Awards, presented by the Society for Scholarly Publishing (SSP). Gateway provides authors, manuscript submission paper status notification via major global messenger apps. The nomination is in the “Other Tools/Products Feature” category, which celebrates innovations that enhance publishing workflows through tools improving accessibility, analytics, and communication.
“Our Gateway service is about solving real communication barriers in scholarly publishing,” said Michael Evans, CEO of Charlesworth. “By delivering instant updates to authors via the messenger platforms they already use, we’re helping publishers communicate more effectively and at scale—especially in key APAC markets.”
Gateway is a core pillar of Charlesworth’s APAC strategy, delivering scalable, localised solutions that support author communication preferences across diverse markets.
Gateway enables real-time, mobile-first communication by integrating with globally popular messaging apps including LINE, WhatsApp, KakaoTalk, and WeChat. This makes it especially valuable for publishers seeking to improve engagement with authors across Asia–Pacific, where messenger app usage is high and traditional email has limitations.
Replacing email with two-way messaging, the Gateway service allows publishers to send automated paper status notifications, handle queries more efficiently, and reduce turnaround times, while improving the overall author experience.
Publishers using Gateway have reported:
- Increased engagement via messenger app followers and outreach
- Higher levels of author satisfaction and repeat submissions
- Seamless integration with systems like Aries Editorial Manager and proprietary workflows
About Charlesworth | www.charlesworth-group.com
Charlesworth, an Enago company, is globally recognised as a trusted partner for sales representation, author marketing, and author experience solutions. The company is known for its innovation in enhancing author communication, particularly in the world’s fastest-growing research regions.